If you need any special medicine for your neopet or any items for a quest or anything related, then neomail nhcg_healer and tell her that you need something and you will get whatever you need in at least 2-3 days.
All you have to do is buy insurance at the insurance agency(nhcg_healer)(it depends how much insurance you want-lowest is 300np, highest is 2000np. It'll be much quicker when you buy- the highest insurance.)
HEALING POTIONS!
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